Temp Coordinator, PACE

Job Summary

The PACE Coordinator will be responsible for managing internal meeting logistics, invoice processing, processing of Vascular Closure Device database entries and processing CEU paperwork for customer programs. The Pace Coordinator will collaborate and interact with cross-functional partners including Clinical Operations, Strategic Communications, Compliance and Legal

Job Details/Responsibilities

• Responsible for meeting logistics for internally hosted educational courses and meetings including hotel room blocks, transportation, catering, CVENT registration site/link, and invoice processing/tracking.  
• Liaison with key departments to ensure proper room set-up and support – IT, Facilities and HR and plays instrumental role in resolving training center scheduling conflicts.
• Conduct pre-con and post-con meetings with related parties to achieve best-in-class execution and instituting continuous improvement and creative approaches.
• Responsible for Vascular Closure Device (VCD) Database manual submissions and inquiry distribution to appropriate parties while maintaining adherence to all Regulatory, Quality and Legal requirements as defined by Terumo. 
• Responsible for CEU submissions and paperwork for our field team’s execution of our programs while maintaining adherence to all Regulatory, Quality and Legal requirements as defined by Terumo.
• Submit and track invoice process and payment of honorariums to HCPs including Ariba supplier entries and ACH set ups. Report payments in accordance with HCP Compliance guidelines and Terumo’s HCP expense reporting policy.  
• Assist with HCP contract routing through the signature process; working cross-functionally with Compliance and Legal.
• Submit invoices into the Ariba System for processing and coding. 
• Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e., adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e., branding strategies, product claims, etc.) and materials (i.e., literature) discussed or presented to customers are clinically accurate and adhere to Advamed guidelines and Terumo’s policy on Interactions with Healthcare Professionals.  Fully adhere to all applicable FDA regulations, international guidelines and Terumo’s policies at all times. 
• Perform other job-related duties as assigned. 

Knowledge, Skills and Abilities (KSA)

• Excellent interpersonal skills and ability to interact with individuals at a variety of levels, inside and outside of the company. 
• Proficient with Microsoft office programs (Word, PowerPoint, Excel, Publisher and Outlook). 
• Excellent organizational and time management skills.
• Detail oriented, ability to multi-task, prioritize and provide deliverables within the required timeframe.
• Ability to maintain composure and positive attitude, and work with a team as well as an individual contributor, in a fast-paced, changing environment.
• High level of trust and integrity at all times and ability to handle confidential information. 
• Ability to successfully work cross-functionally and within the Medical Affairs team as projects require. 
• Ability to work in a highly matrixed and geographically diverse business environment.
• Exceptional people, organizational, and customer service skills

Qualifications/ Background Experiences

• Bachelor’s degree and a minimum of 1 year relevant experience, or equivalent combination of education, training and experience.
• Event administration experience in pharmaceutical, medical devices or other highly regulated industry is desired.  
• Experience managing multiple projects is preferred.