Job Summary:

The Supervisor Field Inventory will lead the day-to-day activities of the Field Inventory team and will be responsible for working with and supporting the sales team(s) for Terumo Interventional systems and Terumo Aortic. Monitors daily workflow and ensures effective utilization of assets and compliance with terms of agreements, policies and procedures. This individual identifies system and workflow improvements to enhance the team's efficiency and implements solutions accordingly.

Job Details:

1. Supervise assigned Field Inventory team associates in all applicable tasks; prioritize work, adjust resources and priorities to ensure adherence to departmental requirements and service levels, and resolve issues and remove barriers that may impede execution.
2. Monitor and support Field Inventory associates by hosting recurring one-on-one meetings and facilitate development towards associated performance and development goals.
3. Assist the Field Inventory Manager in talent selection, department onboarding, cross-training and continuous process improvements for the Field Inventory Team.
4. Lead in implementing process improvements in inventory management to determine the root cause for efficient resolution.
5. Consolidate data from various sources and systems to generate various reports (e.g., weekly, month end, ad hoc, and administration).
6. Manage and develop relevant inventory performance metrics and measure and prepare detailed month-end reports for management.
7. Collaborate with Field Management Team to drive compliance with consignment and field inventory policies.
8. Conduct periodic audits internal audits of processed team audits to ensure compliance with TMC Field Inventory Policy.
9. Collaborate with Field Sales, Quality, Finance, and Legal colleagues to investigate and reconcile variances, with responsibility for documenting results and recommending corrective actions.
10. Lead assigned evaluation of relevant internal processes, procedures and systems, for recommendation and implementation of improvements.
11. Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo’s policy on Interactions with Healthcare

Professionals.

12. Perform other job-related duties as assigned.

Position Requirements:

Knowledge, Skills and Abilities (KSAs)

• Previous exposure to and an understanding of the supply chain and logistics environment. 
• Ability to quickly learn Terumo’s products, procedures and systems.
• Strong interpersonal skills and ability to communicate effectively, both orally and in writing.
• Proven record of excellent integration, implementation, and supervisory skills with demonstrated ability to facilitate change.
• Ability to manage multiple priorities and deadlines while working in a fast paced, deadline driven environment.
• Interest in, and enthusiasm for automation of solutions and its potential for improving departmental and inter-departmental efficiency.
• Strong computer skills including Microsoft Office, (Excel and Word) and ability to run recurring and adhoc reports through an ERP system.
• Ability to handle confidential information.
• Detail orientated.
• Ability to synthesize various independently generated data points into cohesive reports.
• Excellent analytical, organizational, and critical thinking skills.

Background Experiences

• Bachelor’s degree in Supply Chain, Business Administration, Accounting or Finance and a minimum of 7 years of related experience; experience in inventory management, inventory control or supply chain functions or an equivalent combination and work experience
• A minimum of 2 years demonstrated ability managing and leading teams, mentoring new hires and spearheading projects.
• Must have strong analytical experience with inventory management preferably in the medical device or pharmaceuticals industry.
• Experience with multiple field-based inventory channels (long- and short-term consignment, loaners, representative based also known as “trunk stock”) and associated processes in the medical device or pharmaceutical space is required.
• Experience with SAP is preferred.