Receptionist
Somerset, NJ, US, 08873
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.
At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.
Join us and help shape wherever we go next!
Advancing healthcare with heart
Job Summary
The Receptionist serves as the first point of contact for all visitors in our Somerset New Jersey office and assists associates with general office questions as well as badge access. The front-desk Receptionist fosters a positive and welcoming environment for all by always providing the highest quality of support.
The Receptionist will be responsible for handling front desk administrative duties, to include greeting guests and candidates, answering phones, handling company inquiries, managing the company id badge system, and ensuring all security and safety procedures are followed. In addition, the Receptionist may assist other departments with the ordering of office supplies and/or other requests.
Job Details/Responsibilities
- Greets and assists all visitors and associates in a professional manner, utilizing exemplary customer service skills.
- Maintains visitor logs and visitor badges, along with associate id badges. Runs reports as needed and monitors the data to always ensure correct access.
- Manages incoming phone calls and routes appropriately.
- Assists Facilities department with coordination of building services, mail distribution, and other requests as necessary.
- Assists with new hire onboarding, notifications and verify I-9s.
- Assists with the onboarding process of new associates, to include ordering of name tags and shipment of materials to field associates.
- Assists with the exit and close out process to ensure return of all company assets.
- Provides general administrative support to include, fed ex, scanning, etc.
- Maintains office equipment and orders office supplies (e.g., FedEx, postage, copiers).
- Assists with conference room reservations, catering orders, as needed.
- Other duties as assigned and special projects.
Working Conditions/Physical Requirements
This is an office-based position, Monday – Friday, 40 hours, 8:00 am – 5:00 pm.
Knowledge, Skills and Abilities (KSA)
- Strong sense of urgency with the ability to handle multiple tasks with appropriate prioritization/organizational skills.
- Strong attention to detail.
- Extremely reliable and dependable.
- Ability to communicate effectively both verbally & written.
- Ability to function with minimal supervision.
- Proven ability and willingness to keep sensitive information confidential.
Qualifications/ Background Experiences
- High school diploma required and minimum 2 years of customer-service related experience required, or equivalent combination of education and experience.
- Associate or bachelor’s degree preferred.
- Administrative support experience in an office setting preferred.
- Proficiency in Microsoft Office applications required, to include Excel, Word, PowerPoint, Outlook.
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
Final compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program. Salary - $33,000 to 46,000
Nearest Major Market: New Jersey