Professional Medical Education Manager

Job Summary

The Professional Medical Education Manager is responsible for managing Terumo sponsored external health care professional (HCP) Professional Medical Education  programs including CEU and CME accredited programs in  This includes identifying relevant courses, developing curriculum, identifying qualified proctors, and coordinating delivery to key audiences (i.e. physicians, nurses, technicians, etc.).  This also includes managing budget, building speakers programs and cultivating KOL relationships.

Job Details/Responsibilities

• Works with other Medical Groups, Marketing, Sales, Regulatory and Compliance to assure business objectives are aligned and executed
• Understand and apply market, industry, competitor, and health care compliance, legal, and regulatory knowledge. Understands the external marketplace including competitor offerings and strategy, changing stakeholders, and applies knowledge to shape Professional Education planning and anticipate future trends
• Follows  established standards and protocols to identify and evaluate courses and programs for quality and relevance. Evaluate proposed courses against these standards and protocols.
• Follows established standards and protocols to identify, qualify and evaluate proctors. Identify and assess the qualifications of proctors and execute contractual agreements with proctors to teach courses.
• Review course curriculum and assist in developing new and updated curriculums as necessary to ensure course content is up to date and relevant.in designated therapeutic area(s).
• Work with physicians or other medical professionals to support course curriculum and oversee content is approved through internal asset review process
• Develop, plan, and execute Professional Medical Education HCP programs, including identifying educational needs, and development of programs and formats that meet customer and business needs. This role owns the professional education strategy for a key therapeutic area(s) and will manage a budget and supporting resources involved in executing the strategy. 
• Develop and maintain key relationships with Healthcare Professionals in the area of therapeutic focus. 
• Responsible for execution of events, contracting of new speakers, maintenance of compliance standards, preparation of speaker materials, documentation and tracking. 
• Develop educational objectives and curricula / agenda for programs, including both CME and Non-CME accredited content. 
• Identify and contract of new training sites and physician speakers using qualification tools
• Facilitate preparation of presentation materials and physician speaker coaching for podium presentations. 
• Contribute to the operations and continued improvement of processes, as well as the development and maintenance of speaker slide decks and appropriate compliance / approvals. 
• Partner with meeting planners to coordinate seamless execution of logistical details. 
• Act as an advisor and consult with the field organization to uncover HCP learning needs and develop educational solutions to meet those needs. 

Job Responsibilities (continued)

• Maintain records of training, contracting and payments of HCPs in accordance with internal and external compliance and regulatory requirements
• Maintain feedback mechanisms to receive feedback on course/program quality and effectiveness from participants. Use feedback to continuously improve future offerings. 
• Maintain up-to-date knowledge of therapies, scientific literature, and products within areas of focus. 
• Develop and maintain annual budgets. 
• Network with global and regional Training & Education partners to consider best practices and implement them when appropriate..
• Contribute to annual Needs Assessment Process and maintain compliance and reporting standards in line with TMC HCP education procedures and guidelines. 
• Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo’s policy on Interactions with Healthcare Professionals.  Maintain strong knowledge of and adherence to regulations regarding promotional material content and control. Fully adhere to all applicable FDA regulations, international guidelines and Terumo’s policies at all times. 
• Perform other job related duties as assigned.

Working Conditions/Physical Requirements

• This position is field based. Approximately 30% overnight travel is required including occasional weekend travel.
  Entry to hospitals and other medical facilities is required. Many facilities have instituted vendor credentialing policies which require vendors to meet defined training, background check and proof of immunization requirements as a condition of entry. Terumo Associates entering these facilities are required to abide by these credentialing requirements.
• When visiting hospitals and other medical facilities, must be able to gain access to and work in the IR suite, cath lab and operating room. Entry into these areas requires an ability to wear appropriate gowning, stand for long periods of time, comply with hospital policy/protocol and be aware of potential biohazards such as blood borne pathogens.  

Knowledge, Skills and Abilities (KSA)

• Strong knowledge of AdvaMed guidelines and ability to develop course content in compliance with these guidelines. 
• Outstanding verbal and written communication skills with all levels of management and  demonstrated experience in public speaking and teaching/training. 
• Strong ability to provide education on complex scientific/medical issues in a clear manner to diverse audiences. 
• Ability to engage in clinical conversations regarding Terumo’s products and competitor products with physicians. 
• Strong project management and organizational skills and ability to manage multiple projects simultaneously under tight deadlines. 
• Ability to work cross-functionally without direct reports and to influence without authority.
• Ability to operate in a cross-functional team and independently, with adaptability to changing requirements. 
• Demonstrated willingness to make decisions and to take responsibility for such. 
• Demonstrated proficiency in Microsoft Office 

Qualifications/ Background Experiences

• Requires a Bachelor’s degree and a minimum of 5 experience in training and education in clinical or medical topics or an equivalent combination of education, experience and relevant training.
• Experience managing training programs to medical professionals (i.e. physicians, nurses, technicians) or equivalent  experience  
• Experience proctoring CEU or CME accredited programs is preferred.