Associate Product Manager

Job Summary

This position is responsible for providing marketing support to the sales force, distributors, and end users.

Job Details/Responsibilities

1. In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures. 
2. Handle requests from sales force relating to general product information, literature, and samples for trade and distributor shows, as well as daily for routine support.
3. Respond to customers’ product-related inquiries.
4. Contribute to the development of marketing plans and selling strategies.
5. Develop product promotions for presentations by sales staff to distributors and end users, and train sales force.
6. Develop promotional tools such as product brochures, training manuals, exhibition graphics catalog and journal advertisements.
7. Communicate with field on competitive information.
8. Follow complaint protocols. Participate in overall issue and communicate with sales force and customer regarding field notifications.
9. Handle all aspects of trade shows or conferences at which sales division will be contributing exhibitor.
10. Provide in-service education to customers to promote understanding of division product line.
11. Participate in field visits to distributors, end users, and Cardiac Operating Room.
12. Complete monthly sales analysis, reporting, graphs, or other preparation for management.
13. Provide forecasting as needed.
14. Perform other duties as assigned.

Working Conditions/Physical Requirements

The position exists in an office environment within a manufacturing facility.  May require travel to hospital/ operating room environments, with potential exposure to bloodborne pathogens and requirements to follow hospital protocols Requires sitting for long periods of time with occasional stooping, bending, reaching, grasping, etc.  May requrie occasional lifting, carrying, pushing, pulling, or objects up to, but not limited to, 10 lbs.  Frequent repetitive motion tasks performed.  Requires up to 25% travel.  This position may be eligible to work remotely up to 60% of the time. This may change based on job responsibilities, project/business needs and/or Associate job performance.  In all cases Associates may need to have on-site presence for designated meetings and compliance related activities.

Knowledge, Skills and Abilities (KSA)

The duties and responsibilities mentioned in the job description are representative of the essential functions of the position.  The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones. 

Four types of competencies have been identified that are tied to job families; Sales competencies are job specific skills and methods required of our sales Associates, Core Competencies for salaried and hourly Associates are the abilities and behaviors expected of all Associates in non-leadership roles, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).

Qualifications/ Background Experiences

Requires a four-year college degree in Marketing or related business field and a minimum of two years of relevant work experience, preferably in the medical device industry. Basic computer software skills, i.e. Microsoft Office.