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Quality Engineer II

Date:  Mar 17, 2023
Req ID:  916

Elkton, MD, US

Company:  Terumo Medical Corporation
Department:  QM Manufacturing Ops

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

Job Summary

The Quality Engineer II position will work closely with the Operations and Engineering Team to ensure that goods are designed, developed, and made to meet or exceed our customer expectations and requirements. The position will support production and project activities and drive continuous improvement. Ensure compliance to Terumo’s quality policy, respond to customer complaints, perform audits, develop test methods, and/or write procedures for material characterization. 

Job Details/Responsibilities

1.    Proactively investigates, identifies, and implements best-in-class Quality Engineering practices.
2.    Provide focused quality engineering support and assume responsibility for timely and effective coordination and/or execution of assigned development project activities.  
3.    Establish effective corrective action plans. Lead in implementation of quality assurance plans, process controls, and CAPA systems designed to meet or exceed internal and external requirements.
4.    Acts as an effective project lead or team member in supporting quality disciplines, decisions, and practices.
5.    Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
6.    Identify non-conformance trends and develop technical investigation plans. Investigates and analyzes customer/internal complaints.
7.    Performs data analysis and executes experiments to qualify or resolve product and process issues.
8.    Creates, reviews, and approves internal documentation such as quality plans and standard operating procedures.
9.    Develop product/process assurance plans, which include all required elements. Identify and implement effective process control systems to support the development, qualification, and on-going manufacturing of products to meet or exceed internal and external requirements
10.    Responsible for developing and implementing master validation plans, validation protocols, inspection plans and quality/regulatory compliance operating procedures to meet FDA (Food and Drug Administration) and ISO (International Organization of Standardization) requirements. 
11.    Provide training and support for quality system processes and quality engineering practices. 
12.    Perform other job-related duties. 

Job Responsibilities (continued)

Working Conditions/Physical Requirements

Knowledge, Skills and Abilities (KSA)

  • Knowledge of national and international regulations applicable to medical devices including Quality System Regulations, 21 CFR 820, 21CFR 803 and 804 (MDR regulations), Canadian Medical Device Regulations, ISO 14971, ISO 13485, and MDD 93/42/EEC
  • Communication proficiency; verbal and written.
  • Problem Solving and Critical Thinking
  • Detail Oriented
  • Initiative
  • Decision Making
  • Results Oriented; self-motivated and self-driven
  • Excellent organizational and time management skills.
  • Excellent computer skills
  • Good writing, mathematics, and statistics skills.

Qualifications/ Background Experiences

  • Bachelors degree (4 years) or higher from an accredited course of study, in engineering, engineering technology, computer science, mathematics, or physics
  • Requires at least three (3) years experience in a medical device or highly regulated industry.
  • Experience working in a manufacturing environment preferred
  • One year of auditor experience preferred
  • Certification as a CQA; CQE or CQM and member of the ASQ is preferred

It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.