Territory Manager, TLAC - Puerto Rico

Job Summary

The Territory Manager, TLAC is responsible for selling and promoting Terumo’s Interventional, Cardiovascular Surgery, and Aortic Repair products to Interventional Radiologists, Interventional Cardiologists, Vascular Surgeons, Perfusionists, Cardiac Surgeons, and Purchasing/Materials Management within a defined geographic territory. This role aims to achieve assigned monthly, quarterly, and annual sales revenue targets by driving market development in acute care settings and outpatient facilities. The Territory Manager will develop strong relationships with key decision-makers and penetrate accounts within key departments, including Cath Lab Management, Operating Rooms (OR), Nursing, Interventional Radiology, and Purchasing/Materials Management, to expand the business base.

This role requires comprehensive business planning and account strategy development, identifying competitive challenges and opportunities, and collaborating with Sales and Marketing Management to increase sales and enhance Terumo’s visibility among industry thought leaders
 

Job Details/Responsibilities

• Promote and sell Terumo’s full portfolio of Interventional, Cardiovascular Surgery, and Aortic Repair products to achieve assigned monthly, quarterly, and annual sales revenue targets.
• Develop and execute targeted sales strategies to engage key stakeholders and decision-makers, understand customer needs, overcome objections, and drive sales growth.
• Present and educate customers on Terumo’s products, ensuring proper understanding and effective usage.
• Maintain deep clinical and technical knowledge of Terumo’s Interventional, Cardiovascular, and Aortic Repair products, as well as competitive offerings, to position Terumo’s solutions effectively.
• Provide procedural support, training, and in-service education for healthcare professionals during cardiovascular, interventional, and aortic repair procedures.
• Expand market share by identifying and developing new business opportunities while maintaining and growing existing accounts.
• Monitor and respond to competitive market activity, providing timely insights and intelligence to Regional Managers.
• Build and maintain strong customer relationships through regular in-person visits, training sessions, and follow-ups.
• Conduct in-service education programs for healthcare professionals to ensure compliance with best practices and proper product utilization.
• Collaborate with internal teams, including Customer Administration, Logistics, Marketing, and Technical Support, to enhance customer satisfaction.
• Prepare and submit reports, including weekly sales updates, monthly performance summaries, and competitive market analysis, in a timely manner.
• Represent Terumo at industry trade shows, conferences, and conventions to enhance product visibility and market penetration.
• Ensure compliance with all regulatory and quality system requirements, including FDA regulations, AdvaMed guidelines, and Terumo’s policies on interactions with healthcare professionals. Promptly report any customer complaints, adverse events, or product performance issues to Quality Assurance (QA).
• Demonstrate a strong commitment to patient safety and product quality through ethical sales practices and adherence to all applicable regulations.
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• Responsible for conducting a monthly physical count of consignment inventory at assigned accounts. This ensures accurate stock levels, minimizes discrepancies, and aligns with company policies and customer agreements.
• Performs other job-related duties as assigned.
   

Knowledge, Skills and Abilities (KSA)

• Strong presentation, analytical and customer service skills complimented by an aggressive, solutions-oriented sales approach.
• Ability to understand complex medical procedures and engage in in-depth technical conversations with physicians and staff regarding medical procedures and proper product usage. Is seen by physicians, staff and others as knowledgeable and credible. 
• Must have strong knowledge of the human anatomy specifically including the vascular and venus systems. 
• Excellent communication & interpersonal skills to initiate, establish, and maintain effective customer relations.
• Proficient in Microsoft Office, and I-Pad navigation
• Ability to represent Terumo and its products in a professional manner.

Qualifications/ Background Experiences

• Requires a bachelor’s degree and a minimum of 2 years’ experience in Medical Device Sales with Cath Lab and/or Operating Room sales experience preferred; or equivalent combination of education, training and experience.
• Endovascular and/or operating room experience is preferred. 
• Must possess a valid driver’s license and a personal automobile with an active vehicle insurance policy