Technical Supervisor II

Date:  Dec 1, 2025
Req ID:  5379
Location: 

Caguas, PR, PR

Company:  Terumo Puerto Rico, LLC
Department:  Tech Services (Engineering) - TPR

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

 

 

 

 

 

Job Summary:

The Technical Supervisor II provides technical and people leadership for the Engineering and Maintenance team in a regulated medical device manufacturing environment, focused on molding, automatic and semi-automatic production processes. This position oversees the daily performance, development, and effectiveness of manufacturing technicians, machinists and toolmakers and engineers responsible for equipment reliability, process optimization, and compliance. The role ensures that production assets operate safely, efficiently, and in accordance with Terumo’s Quality System, Environmental Health & Safety standards, and applicable regulatory requirements.

 

Job Details:

Main Responsibilities

% of Role

Lead, coach, supervise and evaluate a team of Manufacturing Technicians to ensure optimal performance, technical growth, and accountability in support of production and maintenance goals.

25%

Supervise preventive, predictive, and corrective maintenance programs for molding and semi-automatic systems, ensuring equipment reliability and minimal downtime. Manages daily priorities and assigning personnel to appropriate process/operations to ensure compliance with schedules and efficient workflow.

25%

Oversee engineering support for equipment installation, qualification (IQ/OQ/PQ), and process improvements in collaboration with Manufacturing, Quality, and Operations.

Monitor and analyze maintenance and engineering performance metrics (e.g., MTBF, MTTR, OEE) to identify trends and implement improvement initiatives.

 

15%

Manage maintenance and engineering KPIs (uptime, mean time between failures, cost of maintenance, etc.), identifying trends and implementing data-driven improvements.

Drive continuous improvement and Lean/TPM initiatives to reduce downtime, improve yields, and enhance equipment performance.

10%

Plan and prioritize resources, assign work orders, manage spare parts inventory, and coordinate with suppliers and contractors for equipment or system service.

Administer budgets, spare parts inventory, and vendor performance to ensure cost-effective and timely service.

10%

Ensure compliance with FDA, GMP, ISO, OSHA, and Terumo’s Environmental Health & Safety policies; drive a culture of safety and continuous improvement.

10%

Support technical troubleshooting and root cause analysis of process or equipment issues, recommending and implementing effective corrective/preventive actions.

Other related duties may be assigned.

10%

 

Incumbent must follow all established Environmental Health & Safety and Quality System policies, programs, rules and practices, including but not limited to product and patient safety, the health and safety of all associates as well as the environment and community at large.

 

 

Organizational Impact:

This position directly impacts manufacturing continuity, product quality, and site compliance. The Technical Supervisor II manages the department’s maintenance and engineering budgets, leads initiatives that reduce downtime and maintenance cost, and supports productivity and regulatory readiness objectives across the business unit

 

Communication & Influence:

Interfaces daily with Production, Quality, EHS, Supply Chain, and external vendors. Communicates technical status updates, equipment performance reports, and improvement plans to senior leadership.

Negotiates service contracts, justifies capital expenditures, and coordinates activities with external service providers and auditors.

Acts as a technical liaison during internal and external inspections or audits.

 

Innovation & Complexity:  

Manages complex challenges requiring integration of multiple technical disciplines (mechanical, electrical, automation, and process engineering).

Frequently identifies and implements innovative solutions to equipment reliability, automation, and process capability issues.

Operates in a dynamic and regulated environment with competing priorities.

 

Leadership & Autonomy:  

Directly supervises engineers and manufacturing technicians.

Provides guidance, feedback, and professional development to team members.

Exercises significant independent judgment in planning work, allocating resources, and determining maintenance priorities.

Aligns departmental goals with site strategic objectives.

 

Working Conditions:  This section describes working conditions, potential hazards, travel and overnight absence.

Working Condition

Not Required

Required

If yes, verify requirements are approved with Process Owner & HR

Lifting

 

<50lbs

With appropriate equipment provided

Travel

 

<15%

 

Hearing protection

 

X

 

Toxic Materials / Chemicals

 

X

EHS training provided

Biohazard exposure

 

X

 

Controlled environment gowning

 

X

 

Hazardous waste

X

 

 

Entry to hospitals (Credentialling Required)

X

 

 

Remote Working Max %

10%

Office Location

TPR Adm Offices

Direct Reports (#):

~13

Indirect Reports (#):

0

         

 Position Requirements:

 

Knowledge, Skills and Abilities (KSAs):  

 

Strong leadership and communication skills; proven ability to develop high-performing teams.

Technical expertise in molding equipment, semi-automatic assembly systems, and process automation.

Proficiency with mechanical, pneumatic, and electrical troubleshooting.

Knowledge of FDA, GMP, ISO 13485, and OSHA standards.

Bilingual (English and Spanish); able to write reports and present technical findings effectively.

Experience with TPM, predictive maintenance, and continuous improvement methodologies (Lean/Six Sigma).

Proficient in AutoCAD, SolidWorks, and PLC automation platforms (Allen-Bradley, Siemens, etc.).

Familiar with SPC, DOE, and statistical data analysis tools.

 

 

Background Experiences:  .

  • Bachelor’s degree in Engineering (Electrical, Mechanical, Software, Physics, Controls, or related engineering discipline). 
  • Minimum 10 years of experience with manufacturing equipment and processes, including automation, with at least 5 years in a supervisory or administrative role. 

 

 

It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

Final compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program.