Supplier Quality Engineer II - TPR
Caguas, PR, PR
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.
At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.
Join us and help shape wherever we go next!
Advancing healthcare with heart
Job Summary
A Quality Engineer supporting the Supplier Management process works closely with Manufacturing, R&D, Supply Chain, and Quality Engineering groups to ensure that the suppliers and the related purchased components or services meet specifications and other requirements.
Job Details/Responsibilities
- This associate is responsible for implementing the supplier management process. This includes:
- Review of all new supplier add requests for impact on quality system and required controls
- Assess the suitability of suppliers to meet requirements through supplier evaluation, including supplier questionnaires, quality agreements and supplier site evaluations.
- Work closely with suppliers and R&D, Supply Chain and Quality Engineering groups to ensure potential suppliers for development projects meet requirements for qualification.
- Review of all new supplier add requests for impact on quality system and required controls
- Facilitating and performing component/material qualifications
- Assists in the development of DFEMA’s (Design Failure Mode Effect Analysis) and PFMEA’s (Process Failure Mode Effect Analysis) and control plans where required.
- Facilitating validations and component acceptance activities
- Identifying when gage r & r studies are needed
- Ongoing supplier management activities
- Building relationships with suppliers to ensure that purchased components meet specifications
- Drives continuous improvement in supplier performance through utilization tools such as Six Sigma DMAIC, FMEA, SPC, 8D Root Cause Analysis and Lean Manufacturing concepts.
- Optimize process capability on significant characteristics through effective application of statistical analysis techniques and training of Suppliers in problem-solving. Provide expert analysis, guidance, and support to Suppliers in Process Improvement.
- Utilize analytical skill sets to implement root-cause analysis and provide recommendations for corrective action.
- Drives Supplier actions to verify component and process quality at the Supplier’s location to reduce the need for incoming inspection activities.
- Manage the Supplier Corrective Action Request process.
- Trending of supplier metrics
- Maintains and analyzes Key Performance Indicators (KPIs) and Cost of Poor-Quality data to identify recurring trends and drives improvement actions to reduce internal and external failure costs.
- Work with suppliers and Supply Chain to establish and manage continuous improvement programs including supplier ratings and supplier score cards.
- Manage databases and files containing information supporting the suitability of suppliers to provide components and services. Maintain accessible records for internal and third-party audits.
- Generate a monthly Supplier Performance Report including input from discrepancy reports and supplier ratings.
- This associate is responsible to stay current with FDA and International requirements and industry trends regarding regulations and expectations for industry.
Job Responsibilities (continued)
Working Conditions/Physical Requirements
Knowledge, Skills and Abilities (KSA)
- Knowledge of national and international regulations applicable to medical devices including Quality System Regulations, 21 CFR 820, 21CFR 803 and 804 (MDR regulations), Canadian Medical Device Regulations, ISO 14971, ISO 13485, and MDD 93/42/EEC.
- Certification as a Quality Engineer (CQE) or Quality Auditor by the American Society for Quality (CQA)
- Trained in Six Sigma and Lean methodology; Greenbelt certification preferred
- Thorough working knowledge of Quality systems methods and practices (DOE, PFMEA, Control Plans, Lean Manufacturing concepts, DMAIC, Root Cause Analysis, CAPA, etc.).
- Experience working with suppliers on medical product quality issues.
- Knowledge of medical product manufacturing and development.
- Solid understanding of receiving inspection processes including statistical sampling, component measurement techniques, specifications, and drawings.
- Ability to understand the technology related to TMC’s products.
- Organizational skills as well as time management skills essential for project work.
- Must be bilingual (English & Spanish)
- Strong technical business writing, oral communication skills, and interpersonal skills.
- Strong mathematics and statistics skills.
- Proficient in spreadsheet (report formatting, graphing, formula a calculation generation), database, presentation, and project management tools.
- This is an onsite role. Maximum remote work: 10%
Qualifications/ Background Experiences
- Requires a minimum of a (4) four-year degree in engineering, life sciences or a combination of prior work experience, education, or combination thereof.
- Minimum of (3) three years of related experience in supplier quality engineering, prefer three years of on-site auditing experience.
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
Final compensation packages will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program.