Clinical Specialist - Aortic
Caguas, PR, PR
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.
At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.
Join us and help shape wherever we go next!
Advancing healthcare with heart
Job Summary
The position consists of the main tasks of a clinical specialist (i.e. product presentation, case support, case planning, training of other clinical specialists) on an international level, giving support to sales, marketing, training, medical, quality and research & development departments. Identify market opportunities and sales potential within the industry and to establish/maintain business relationships with customers to achieve quarterly sales objectives in the assigned territory. This position encompasses all clinical, sales and territory management responsibilities of a given geographical area.
Job Details/Responsibilities
- Identify and pursue opportunities to develop new business
- Assist physicians with case planning to determine acceptable patient selection, device selection, and clinical support including diagnostic imaging analysis and pre-implant strategy of Aortic cases.
- Liaison for customer (direct – physicians and indirect – business units and distributors) to Customer Service, Manufacturing and Quality Assurance, and Research and Development
- Interface/correspond with physicians/clinicians and Terumo Aortic Associates to address specific issues relating to stent-graft design specifications
- Monitor/expedite turnaround time for patient specific stent-graft systems
- Ensure quality system compliance for all departmental responsibilities
- Extensive Travel domestically and occasional travel internationally
- Train customers on the safe and efficacious use of the Company’s products
- Provide technical explanation and demonstration of products to customers
- Consult with physicians and laboratory staff during implants
- Represent Terumo Aortic Inc. during surgeries and implants of products to provide troubleshooting and other technical assistance
- May deliver on site training programs for customers or institutions
- May assist in developing training materials
- May provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”)
Job Responsibilities (continued)
Working Conditions/Physical Requirements
Knowledge, Skills and Abilities (KSA)
- Strong technical and clinical knowledge in human anatomy and physiology and medical procedural techniques (preferably endovascular or cardiac).
- Ability to quickly gain a thorough knowledge of company products and their recommended use.
- Requires the ability to handle customer/client inquiries and to respond with company information, selected reference material and analyze product applications and misapplications to diagnose product issues relating to usage, manufacture and/or failure.
- Requires strong interpersonal and analytical skills, training and the ability to stay abreast of the current technology, company products and generally accepted medical practices related to products and procedural area.
- Must be able to handle several time constrained projects simultaneously, while educating and satisfying both internal and external customers.
- Ability to present and effectively communicate complex clinical and technical data to others of a non-scientific orientation and with varying backgrounds and knowledge levels.
- Proficiency in reading and interpreting CT, MRI, and Angiography images.
- Understanding on bringing new products through the supply chain of a hospital.
- Working knowledge of developing purchasing agreements, presenting new products to New Product Committees, and maintaining inventory control.
- Must be willing to continually learn about the Company’s products and related processes. Maintain current on industry related journals, articles, and periodicals. Oral and written exams are to be expected periodically to test current knowledge.
- Must be able to wear approximately 10 pounds of lead coat while assisting with implants in operating room
Qualifications/ Background Experiences
- B.S. in Health Sciences, Medicine or Biomedical Engineering
- Minimum five (5) years experience in medical device sales calling on Aortic specialties such as vascular surgery, interventional radiology, cardiothoracic surgery, interventional cardiology.
- Experience in clinically supporting Aortic cases in an interventional lab and/or operating room setting.
- Proficiency in reading and interpreting CT, MRI, and Angiography images.
- Extensive knowledge of interventional procedures, endovascular procedures,
- Has demonstrated experience and a track record of success doing case support
- Experience in preparing and giving technical presentations.
- Language fluency: fluent in English is mandatory, Spanish is optional
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
We provide competitive and comprehensive benefit options that allow you to design your own plan based on your individual needs which include: paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program.