Business System Analyst I - TPR
Caguas, PR, PR
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
Job Summary
The Business Systems Analyst I supports, maintains, and improves core business applications that enable manufacturing operations. Under the guidance of a Sr. Business Systems Analyst, this role focuses on learning and applying foundational knowledge of systems such as SAP, MES, Power BI and any other systems required to manufacture a product within the site. The position assists in daily system support, data analysis, process improvements, and project activities. It provides a learning platform for a motivated individual seeking to grow technical and analytical skills within a regulated medical device manufacturing environment.
Job Details/Responsibilities
- Support business applications by responding to user inquiries and performing initial troubleshooting in MES, SAP, and Power BI systems. Escalate complex issues to senior analysts as required.
- Assist in process improvement by gathering business requirements, documenting workflows, and identifying inefficiencies within manufacturing, quality, and supply chain systems.
- Contribute to reporting and data analytics by creating and maintaining dashboards and basic Power BI reports to support operational and business decisions.
- Participate in system implementation and upgrade projects by documenting configurations, maintaining records, and assisting with testing activities.
- Support compliance and training by following company procedures, preparing user guides, and helping with end-user training.
- Collaborate with cross-functional teams to promote effective communication, teamwork, and continuous improvement.
- Other related duties may be assigned.
Job Responsibilities (continued)
Working Conditions/Physical Requirements
Knowledge, Skills and Abilities (KSA)
- Communicate clearly, both verbally and in writing, with users and team members. English and Spanish.
Apply analytical and problem-solving skills to evaluate data and resolve technical issues. - Demonstrate strong organization, attention to detail, and follow-through.
- Collaborate effectively in a team-oriented environment and build positive relationships.
Show curiosity and initiative to learn business systems and manufacturing processes. - Maintain high ethical standards and compliance awareness in all activities.
Qualifications/ Background Experiences
- Education: Bachelor’s degree in Information Systems, Computer Science, Industrial Engineering, or Business Administration (or equivalent combination of education and experience).
- Experience: 0–2 years of experience in business systems, IT support, or manufacturing systems (internships or co-ops accepted).
- Technical Knowledge: Familiarity with SAP, MES, or Power BI preferred; and/ or previous exposition to programming software’s with a medium level of knowledge required.
- Industry Experience: Experience or interest in regulated industries (medical device, pharmaceutical, or aerospace) preferred.
- Certifications: Basic understanding of data analytics tools or Lean/Six Sigma methodologies is a plus.
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
Final compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program.