At Terumo Aortic, our mission is to transform the treatment of aortic disease worldwide. With our comprehensive portfolio of surgical, endovascular and hybrid technologies, we enable physicians to find the right fit for each patient anatomy.
The company has over 1,250 associates around the world with manufacturing facilities in Glasgow, Scotland and Sunrise, Florida.
Terumo Aortic is focused on the continuing development of new and innovative products driving the growth of the business globally. Associates are part of a stimulating and exciting environment in which they can develop their skills and achieve career goals. Working for the company, each associate’s role contributes greatly to helping to save or improve the lives of patients in over 100 countries worldwide.
www.terumoaortic.com
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JOB TITLE
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Sr. Vascular Clinical Specialist
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DEPARTMENT
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Sales
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MAIN PURPOSE OF JOB AND OBJECTIVES
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Create patient specific stent-graft design specification using internal guidelines, and individual patient data; and provide technical training and implant support for customers and Terumo Aortic Inc. personnel.
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POSITION IN ORGANISATION
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Position in organization can be found on the Organizational Chart via the company intranet.
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KEY DUTIES
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- Custom Stent-Graft Design
- Creation of patient specific stent-graft systems, including design of the stent-graft based on input from the physician and/or Terumo Aortic Inc units, sizing, creation of stent-graft configuration in schematic format utilizing AutoCAD, assignment of springs and delivery system components, and required options and physician requested features.
- Liaison for customer (direct – physicians and indirect – business units and distributors) to Customer Service, Manufacturing and Quality Assurance, and Research and Development
- Interface/correspond with physicians/clinicians and Terumo Aortic Inc. to address specific issues relating to stent-graft design specifications.
- Monitor/expedite turnaround time for patient specific stent-graft systems.
- Ensure quality system compliance for all departmental responsibilities.
- Consult with physicians and sales specialists to determine acceptable patient selection, diagnostic imaging analysis and pre-implant strategy for the Terumo Aortic Inc. vascular stent-graft system.
- Travel 25-40% of the time domestically; and internationally.
- Customers
- Trains customers on the safe and efficacious use of Relay Stent-Graft and delivery systems
- Provides technical explanation and demonstration of products to customers.
- Consults with physicians and laboratory staff during implants.
- Represents Terumo Aortic Inc. during surgeries and implants of products to provide troubleshooting and other technical assistance.
- May deliver on site training programs for customers or institutions.
- May assist in developing training materials.
- May provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”)
- Assists in developing training materials and trains other reps in our products and customer expectations.
- Develops sales reps’ technical knowledge through one-on-one field training, and classroom presentation.
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DIMENSIONS & LIMITS OF AUTHORITY
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COMPANY
REQUIREMENTS
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- Must work within requirements of company handbook and policy statements.
Note: Company Handbook, Policy Statement and Authorization of Limits do not form part of the quality system
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QUALITY
REQUIREMENTS
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- Maintain awareness of the relevance and importance of activities performed and how they contribute to the achievement of quality objectives.
- Work within the QMS always, ensure accurate completion of records and highlight issues to immediate supervisor any issues affecting quality.
- Responsible to ensure facility, processes and documentation always remain in a state of audit readiness.
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EH&S REQUIREMENTS
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- Take care of your own health and safety and that of others who may
be affected by your actions.
- Work co-operatively to highlight issues affecting Environmental Health and Safety
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QUALIFICATIONS & EXPERIENCE
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- Minimum Skills & Capabilities:
- Manage multiple tasks simultaneously.
- Ability to communicate effectively with sales and healthcare professional.
- Proficient in computer skills
- Attention to fine detail.
- Analytical, problem solving.
- Ability to coach others on use of product and clinical applications
- Excellent organizational skills
- Must be able to wear approximately 10 pounds of lead coat while assisting with implants in operating room.
- Air travel
- Minimum Knowledge & Experience required for the position:
- Preferable B.S. in health care related field or 4-year degree with health care/clinical experience
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It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
